Your role
Join our sister company Yoshien as (Senior) System Administrator in Berlin and support local and remote employees by resolving technical issues (L1–L3), managing onboarding/offboarding, and maintaining system availability and security. You'll improve workflows, document processes, and work hands-on with tools like Adigy, Apple Business Manager, Google Workspace, Snipe-IT, and more—all in a modern Apple-based environment.
- You’ll follow our processes and implement new ones as new workflows to save costs and improve efficiency, with according documentation
- You are ensuring that our infrastructure are working as expected and fix issues proactively where necessary
- You are ensuring the systems availability, security and compliance of our internal networks and collaborate with our sys admins on monitoring of hosted systems
- You’ll provide support via our ticketing system and by connecting to devices remotely, or by visiting users, or welcome them at our IT Kiosk, providing support of levels 1 to 3
- You will process on/offboardings on both software and hardware sides
- You’ll work with Adigy (MDM tool), Apple Business Manager, Google Workspace,, Snipe-IT (Asset management), 1Password, Slack, Atlassian, and more in an Apple environment