Your role
We are looking for an experienced Operations Analyst to join our expanding team and leverage data-driven insights to enhance the efficiency of our supply chain processes and overall customer satisfaction. You will work closely with various departments to identify and implement improvements that drive our business forward. Your analytical skills and attention to detail will be crucial in identifying trends, solving problems, and making data-driven decisions.
- Analyzing operational data to identify inefficiencies and propose actionable solutions
- Developing and maintaining key performance indicators (KPIs) and dashboards to monitor the effectiveness of business processes
- Collaborating with cross-functional teams, such as operations management, warehouse, production planning and customer service, to optimize inventory management, order fulfillment and logistics processes
- Conducting root cause analysis for operational issues and recommend corrective actions
- Preparing reports and present insights to senior management to support strategic decision-making
- Assisting in the implementation of new systems and tools in our supply chain